Soft Skills

PREREQUISITE: 

Basic writing and reading comprehension of English or Spanish 

WORKSHOP HIGHLIGHT: 

• • Understand the 21st century’s diverse workplace environment 
• • Learn the importance of being dependable & how to cultivate work ethics in daily life 
• • Learn tips and techniques to be a productive team player and work efficiently with diverse team members 
• • Understand why flexibility, agility, and adaptability will help you navigate the unknown and achieve desired results 
• • Learn the most common interpersonal skills such as, active listening, respect, leadership types, and conflict resolution. 

WORKSHOP OUTLINE: 

Dependability & Work Ethics 

➢ Understand the importance of soft skills in today’s diverse workforce 

➢ Work ethic, Dependability & Commitment 

➢ The power of time management 

The Power Of Teamwork 19 

➢ Learn the importance of teamwork 

➢ Learn ways to become a productive team player 

➢ Learn tools and techniques of effective team building. 

Effective Communication 

➢ Learn about importance and types of communication. 

➢ Learn the most common communication pitfalls 

➢ Learn tools and strategies to improve communication skills to gain support from peers 

Flexibility & Agility 

➢ Foster cross cultural understanding at workplace 

➢ Learn how flexibility will help you find a common ground and achieve desired result 

Power of Interpersonal Skills 

➢ Understand the importance of interpersonal skills 

➢ Cultivate the power of active listening 

➢ Understand different types of leadership and how to navigate various types of personalities